Payement Policy
1. Overview
This Payment Policy sets out the terms governing payments for products and services made available by Pillow Lane through our website.
2. Accepted Payment Methods
For online purchases, we currently accept the following payment methods:
-> Visa
-> Mastercard
-> Apple Pay
-> Google Pay
-> Paypal
3. Currency
For customers located in the United Kingdom, all prices and transactions are shown in British Pounds (GBP), unless stated otherwise.
Where applicable, VAT is included in the displayed prices.
4. Payment Terms
Unless a different arrangement is clearly indicated during checkout, full payment is required at the time the order is placed on our website.
5. Payment Security
Protecting payment information is important to us.
All transactions are encrypted and handled through reliable payment providers that comply with relevant UK and international security requirements.
6. Outstanding Amounts and Recovery
If payment is not received within the required timeframe, Pillow Lane reserves the right to take any appropriate action necessary to recover the outstanding sums, including the application of penalties where permitted and/or referral of the matter to a debt collection provider.
7. Changes to This Policy
We may revise this Payment Policy from time to time.
Any update becomes effective as soon as it is published on the website. It is your responsibility to check this page periodically. Continued use of the website after changes have been posted will be considered acceptance of the updated version.
8. Questions
If you have any questions about this Payment Policy, you may consult our FAQ page or contact our customer support team using the details below.
9. Contact Details — Pillow Lane
Website name: Pillow Lane - https://pillow-lane.com/
Company name: VLT COMPAGNIE
Address: 1 RUE MARGUERIN, 75014 PARIS, France
Email: support@pillow-lane.com
Phone: +44 7458 107781
Company registration number: 99144936400017
Customer support by email: Monday to Friday, 9:00 am to 5:00 pm (UK time).
We usually respond within 48 business hours (UK time).