Legal notice
Company name: VLT COMPAGNIE
Trading name: Pillow Lane
SIRET number: 99144936400017
Registered address: 1 rue Marguerin, 75014 Paris, France
Email: support@pillow-lane.com
Phone number: +44 7458 107781
Publishing Director: VLT COMPAGNIE, contactable at support@pillow-lane.com
Customer Service (by email): Monday to Friday, from 9:00 am to 5:00 pm.
We usually respond within 48 business hours (UK time).
Hosting
The website is hosted by Shopify Inc., 150 Elgin Street, Ottawa, Ontario, K2P 1L4, Canada.
Use of the Website
By browsing or using the Pillow Lane website, any visitor is deemed to accept these legal notices in full. Pillow Lane endeavours to keep the information and services available on the website up to date, but cannot guarantee that all content is complete, accurate, or free from errors at all times. Use of the website and its content remains the sole responsibility of the user.
Website Access
The website is normally available at all times, 24 hours a day and 7 days a week, except in the event of maintenance, technical intervention, or circumstances beyond control. Pillow Lane shall not be held responsible for any interruption or temporary unavailability of the website.
External Links
The website may include links to third-party websites. As Pillow Lane does not monitor or control those websites, it accepts no responsibility for their content or for any consequences arising from their use. Any link directed to the Pillow Lane website must receive prior written approval by contacting support@pillow-lane.com.
Cookies
Cookies may be used on the website for operational purposes, audience measurement, or to enhance the browsing experience. Users may adjust their browser settings to block cookies, while understanding that certain parts of the website may not function correctly as a result.
Intellectual Property
All content available on the Pillow Lane website, including but not limited to text, visuals, logos, videos, design elements, layout, and source code, is protected under applicable intellectual property laws. Any reproduction, distribution, modification, or use, whether in full or in part, without prior written consent is strictly prohibited and may give rise to legal proceedings.
Personal Data
Pillow Lane may collect personal data for the purposes of processing orders, organising delivery, issuing invoices, and, where the user has given consent, carrying out marketing communications. The information collected may include: first name, last name, postal address, email address, phone number, and order-related details. Personal data is never sold to third parties.
In accordance with the GDPR, users are entitled to request access to, correction of, deletion of, restriction of, objection to, or portability of their personal data. Any such request should be sent to support@pillow-lane.com and must be accompanied by proof of identity.
Liability
Pillow Lane shall not be liable for any direct or indirect loss or damage arising from use of the website, browsing of third-party websites, technical incidents, malicious software, or loss of data. Users remain responsible for their own devices, internet access, and browsing activity.
Website Administration
Pillow Lane reserves the right to amend, suspend, limit, or interrupt access to all or part of the website at any time, as well as to remove any content considered inappropriate or non-compliant.
Applicable Law and Jurisdiction
These legal notices are governed by French law. Any dispute relating to their interpretation or application shall be submitted to the jurisdiction of the competent courts covering the registered office of VLT COMPAGNIE.
Contact
For any question relating to these legal notices, you may contact: support@pillow-lane.com